Skye — Privacy Policy

SKYE PRIVACY POLICY

Florida-Based Aviation and Social Networking Platform

Last Updated: October 12, 2026

This Privacy Policy describes how SKYE ("SKYE", "we", "us", or "our") collects, uses, discloses, retains, and protects information in connection with our website, mobile applications, and related services (collectively, the "Platform"). It supplements the SKYE Terms of Service, End User License Agreement, Account and Data Deletion Policy, and any additional terms that apply to specific features.

By accessing or using the Platform, you acknowledge that you have reviewed this Privacy Policy.

1. WHO WE ARE

SKYE operates a Florida-based aviation networking and social technology platform. SKYE provides tools for aviation networking, profiles, listings, scheduling, messaging, marketplace-related connections, digital logbook-related tools, social networking features, and related aviation and social technology services.

For privacy questions or requests, contact us at info@sky-e.app.

2. INFORMATION WE COLLECT

We collect information that you provide to us, information generated through your use of the Platform, and information from third-party service providers where necessary to operate, secure, and improve SKYE.

Account and Profile Information

Name, email address, phone number, password or authentication tokens, profile photo, biography, user role, account settings, preferences, and similar details you choose to provide.

Aviation-Related Information

Certificates, ratings, pilot or instructor experience summaries, aircraft details, training or logbook-related entries you upload, aviation documents, availability, scheduling information, listings, service descriptions, messages, reviews, ratings, and other aviation profile or marketplace information you choose to provide.

Social Networking and User-Generated Content

When you create a profile, post content, interact with other users, or use social networking features, we collect and store the following information:

Profile Data: username, biography, profile photo, cover photo, account creation date, last active status, follower and following lists, follower counts.
Posts and Stories: photos, videos (up to 4 items, 1 video per post), captions, text, hashtags, timestamps, and associated metadata (likes count, comment count, share information).
Comments and Interactions: comments you write or receive on posts and stories, likes you give or receive, follow relationships, mention tags, and timestamps of all interactions.
Direct Messages and Voice Messages: when you send text messages, photos, or files via direct messaging, we collect and store the message content, metadata (sender, recipient, timestamp), message read/delivery status, and transmission data. When you record and send voice messages, we collect and store the audio file, message metadata (sender, recipient, timestamp), duration of the audio, and transmission data.
User Interactions: your searches, browse history within the Platform, content you save or bookmark, accounts you follow, accounts that follow you, and other engagement metrics.

All user-generated content is retained according to the Data Retention section below. When you delete your account, user-generated content may be retained in backups for [TO CONFIRM: retention period after account deletion] before permanent deletion, and may be retained longer where required by law or for fraud prevention and security purposes.

Public Profile and Listing Information

Certain information you choose to add to your profile, listings, availability calendar, ratings, reviews, public posts, marketplace listings, stories, or other user-facing areas may be visible to other users of the Platform.

Usage and Device Data

IP address, device type, device identifiers, operating system, app version, browser type, approximate location derived from IP address, log data, diagnostic data, performance data, crash data, and in-app activity such as feature usage and interaction events.

Location Information

We may collect approximate location information derived from IP address. If the Platform offers nearby search, map, scheduling, airport-based search, or similar location-based features, we may collect precise location information only with your device permission. You may disable location access through your device settings.

Communications

Support requests, feedback, surveys, correspondence with us, and communications you send through the Platform.

Payments and Billing Information

If you purchase paid features, subscriptions, advertising, promoted listings, or other paid services, payment processing may be handled by third-party payment providers such as Stripe, Apple App Store, Google Play, or other processors. We do not store full payment card numbers. We may receive limited billing, subscription, transaction, tax, fraud-prevention, and payment status metadata from payment providers.

Cookies and Similar Technologies

We may use cookies, pixels, SDKs, local storage, analytics tools, crash reporting tools, and similar technologies as described in this Privacy Policy and any applicable Cookie Policy or consent settings.

Third-Party Analytics and Advertising Measurement

The Platform uses Meta (Facebook) Analytics and Meta Ads measurement tools to track how users interact with the App and to measure the effectiveness of SKYE's advertising campaigns on Meta platforms (Facebook, Instagram, Threads).

On iOS, Meta measurement tools require your explicit permission via the App Tracking Transparency (ATT) system. You will be prompted to grant or deny tracking permission when you first use the App or when you change your tracking settings. If you grant permission, Meta may receive analytics data about your App activity, interactions, and engagement.

With your consent (granted through in-app consent banners or via account settings), SKYE may provide Meta with additional data for "enhanced matching" purposes, which includes your city, state, country, gender, and date of birth. This allows Meta to match your user profile to Meta user accounts and improve the targeting of SKYE's advertising campaigns. This data is shared with Meta only after you grant explicit consent and only for campaign measurement and optimization.

You may opt out of Meta measurement and enhanced matching through your device's ATT settings (iOS), by disabling tracking in your device settings (Android), or through in-app settings. Meta's use of your data is governed by Meta's Privacy Policy and Cookie Policy. See Section 18 for third-party service links.

3. AVIATION PROFILE DATA

Aviation credentials, training records, logbook-related entries, aircraft ownership or availability details, maintenance-related listing information, safety pilot information, and scheduling availability may be sensitive in the aviation context. We use this information only as reasonably necessary to provide Platform features, operate user-requested services, support trust and safety, prevent misuse, improve the Platform, and comply with applicable law.

Unless expressly stated otherwise in writing, SKYE does not independently verify, certify, endorse, or guarantee any user's aviation qualifications, licenses, ratings, certificates, medical status, flight time, insurance, aircraft ownership, aircraft airworthiness, maintenance status, or legal authority to provide aviation-related services.

4. HOW WE USE INFORMATION

We use information to:

Provide, maintain, operate, and secure the Platform;
Create, authenticate, and manage accounts;
Display profiles, listings, availability, reviews, ratings, marketplace information, posts, stories, comments, likes, and aviation-related user content;
Facilitate networking, messaging, scheduling, direct messaging (including voice messages), digital logbook-related tools, payments, subscriptions, advertising, and related features;
Personalize your experience;
Process transactions;
Communicate with you, including service, security, support, administrative, and marketing communications where permitted;
Provide customer support;
Monitor and improve reliability, performance, and product features;
Develop new services;
Detect, prevent, investigate, and respond to fraud, spam, abuse, unauthorized charter activity, unsafe or misleading conduct, policy violations, security incidents, illegal activity, and abusive user behavior;
Comply with legal obligations and respond to lawful requests;
Enforce our Terms of Service, EULA, Account and Data Deletion Policy, and other agreements;
Protect the rights, safety, trust, and security of SKYE, users, and the aviation community;
Verify age and compliance with regional requirements such as GDPR digital age rules (between 13 and 16 in countries of the European Economic Area) and applicable Turkish law, and to manage parental consent where applicable.

5. MESSAGING, VOICE MESSAGES, SAFETY, AND PLATFORM INTEGRITY

SKYE provides messaging, scheduling, notification, review, rating, voice recording, and communication tools for user convenience. We may access, review, preserve, or disclose messages, listings, profiles, reviews, ratings, uploads, voice messages, or other user content where reasonably necessary to provide support, investigate abuse, enforce our policies, detect fraud or illegal charter activity, respond to legal process, protect users, or maintain the safety, security, and integrity of the Platform.

Users should not use SKYE messaging for emergency communication, operational control, dispatch, flight release, maintenance release, safety-critical decision-making, or time-sensitive aviation communications. Voice messages are not encrypted end-to-end and should not be relied upon for confidential communication. For secure or confidential communications, use appropriately secured channels.

6. LEGAL BASES WHERE APPLICABLE

Where the General Data Protection Regulation (GDPR), UK GDPR, Swiss data protection laws, Türkiye's Law on the Protection of Personal Data (KVKK), or similar laws apply, we rely on one or more legal bases, including:

Performance of a contract (to provide the Platform and services you requested);
Legitimate interests, such as securing the Platform, preventing fraud and misuse, improving services, and providing analytics in a proportionate manner;
Consent where required, such as certain cookies, precise location, Meta measurement, or marketing communications;
Compliance with legal obligations;
Protection of legal claims or vital interests where applicable.

Where applicable law requires parental or guardian consent for processing personal data of children under the applicable age of digital majority, we will obtain such consent before processing that data.

7. HOW WE SHARE INFORMATION

We may share information with service providers who assist us with hosting, cloud infrastructure, analytics, crash reporting, email, messaging, customer support, payments, subscriptions, security, fraud prevention, marketing, data storage, and platform operations under appropriate contractual safeguards.

We may share information with other users when you choose to create a profile, post content, publish availability, send messages (including voice messages), create listings, submit reviews, participate in scheduling, or otherwise make information visible through the Platform.

We may share information with payment processors, app stores, and billing providers to process payments, subscriptions, refunds, chargebacks, tax reporting, fraud prevention, and transaction-related services.

We may share information with professional advisers, including lawyers, accountants, auditors, insurers, and consultants, where reasonably necessary.

We may disclose information to law enforcement, regulators, aviation authorities, courts, government agencies, or other parties when required by law, legal process, or to protect rights, safety, security, and platform integrity.

We may transfer information to successors or affiliates in connection with a merger, acquisition, financing, restructuring, asset sale, or similar transaction, with notice where required by law.

We do not sell your personal information for money. However, the use of certain analytics, advertising, or measurement technologies (including Meta Analytics and Meta enhanced matching) may be considered a sale, sharing, targeted advertising, or cross-context behavioral advertising under some U.S. state privacy laws. Where required, we provide opt-out choices as described in Section 8.

8. COOKIES, ANALYTICS, ADVERTISING, AND SIMILAR TECHNOLOGIES

We may use cookies, SDKs, pixels, local storage, analytics tools, advertising tools, crash reporting tools, and similar technologies to operate the Platform, remember preferences, measure performance, diagnose technical issues, improve features, understand usage, prevent fraud, and support marketing or advertising where permitted.

We use Meta (Facebook) Analytics and Meta Ads Manager to measure user behavior and campaign performance. On iOS, this requires your ATT (App Tracking Transparency) permission. On Android, this is governed by our Privacy Policy and app permissions.

Where required by law, we will request consent for certain cookies, precise location, analytics, advertising, Meta measurement, or marketing technologies. You may control certain technologies through:

Browser settings (for web-based features);
Device settings (for app permissions, location, and ATT status);
In-app settings (where SKYE provides preference controls);
Consent tools and consent banners;
Third-party opt-out mechanisms where available (e.g., Meta's Ads Preferences).

9. PAYMENTS AND THIRD-PARTY PROCESSORS

Payments, subscriptions, paid listings, advertising packages, promoted visibility, or premium features may be processed by third-party providers such as Stripe, Apple App Store, Google Play, or other payment processors. These providers may collect and process payment, billing, tax, subscription, fraud-prevention, and transaction information under their own terms and privacy policies.

SKYE does not store full payment card numbers. Account deletion from SKYE does not automatically cancel active subscriptions, free trials, or purchases managed by Apple, Google, Stripe, or another payment provider. You are responsible for managing cancellations through the applicable provider where required.

10. DATA RETENTION

We retain information for as long as your account is active or as needed to provide the Platform, operate services, comply with law, resolve disputes, process transactions, prevent fraud and abuse, enforce agreements, maintain security, support accounting or tax records, and protect legal rights.

Retention periods vary by data category, account status, legal requirements, business needs, technical constraints, and the nature of the information. Some backups, logs, and archived records may persist for a limited period after deletion before being overwritten or deleted in the ordinary course of business.

User-generated content (posts, stories, comments, messages, including voice messages) is typically retained for [TO CONFIRM: retention period after account deletion] after account deletion to allow for backup and recovery, and then permanently deleted unless longer retention is required for legal, fraud prevention, or security purposes.

11. ACCOUNT AND DATA DELETION

You may request deletion of your SKYE account and related personal data through in-app account settings, by emailing info@sky-e.app from the email address associated with your account, or through any web deletion request page made available by SKYE.

Account and data deletion requests are handled according to the SKYE Account and Data Deletion Policy. We may ask you to verify your identity before processing a request. Certain information may be retained where required or permitted for legal, security, fraud-prevention, tax, accounting, aviation compliance, dispute-resolution, chargeback, audit, backup, or platform integrity purposes.

Deleting your SKYE account does not automatically cancel subscriptions or purchases processed through Apple App Store, Google Play, Stripe, or another third-party payment provider.

12. SECURITY

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include access controls, encryption where appropriate, monitoring, logging, vendor controls, and security review procedures.

No method of transmission, processing, or storage is 100% secure. We cannot guarantee absolute security, and users are responsible for maintaining the confidentiality of their account credentials and using appropriate device-level security.

13. INTERNATIONAL TRANSFERS

We may process information in the United States and other countries where we or our service providers operate. These countries may have privacy laws that differ from those in your jurisdiction.

Where required for transfers from the European Economic Area (EEA), United Kingdom, Switzerland, Türkiye, or other jurisdictions with transfer restrictions, we use appropriate safeguards such as standard contractual clauses, contractual protections, adequacy mechanisms, consent where applicable, or other lawful transfer mechanisms.

14. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have rights to:

Access your personal information;
Correct inaccurate data;
Delete your data (subject to legal and operational constraints);
Port your data to another service where technically feasible;
Restrict or object to processing;
Withdraw consent where processing is based on consent (this does not affect processing based on other legal bases);
Opt out of certain processing such as targeted advertising, sale or sharing of personal information, or profiling where applicable;
Appeal certain privacy decisions;
Obtain information about how your data is being used.

You may exercise rights by contacting info@sky-e.app. We may request information to verify your identity and authority before responding. You may also control certain communications through account settings, device settings, or unsubscribe instructions where available.

You may have the right to lodge a complaint with a supervisory authority or data protection authority where applicable.

15. U.S. STATE PRIVACY NOTICES

Residents of certain U.S. states, including California and other states with comprehensive privacy laws, may have additional rights under applicable state privacy laws. These may include rights to know, access, correct, delete, port, opt out of certain sale, sharing, targeted advertising, or profiling activities, limit the use of certain sensitive personal information where applicable, and appeal privacy decisions.

We do not knowingly sell or share the personal information of individuals under 18. To exercise available state privacy rights, contact info@sky-e.app. Where required, we will provide applicable opt-out mechanisms.

16. REGIONAL PRIVACY RIGHTS: TÜRKIYE, EEA, UK, SWITZERLAND, AND OTHER JURISDICTIONS

TÜRKIYE (KVKK)

If you are located in Türkiye, Law No. 6698 on the Protection of Personal Data ("KVKK") applies. KVKK provides you with enhanced rights and protections regarding the processing of your personal information.

If you are a minor under Turkish law, you may use SKYE only with parental or guardian consent where required by applicable law, and we may request proof of parental consent before allowing you to continue.

You may exercise your KVKK rights by contacting info@sky-e.app, including the right to information, correction, deletion where permitted by law, objection to processing, and portability. We will respond to KVKK requests in accordance with applicable law, typically within 30 days.

Personal data of Turkish users may be processed and stored in the United States (where SKYE is located) and in other countries where our service providers operate. Where data is transferred outside Türkiye, we implement appropriate safeguards including standard contractual clauses, contractual protections, or mechanisms recognized by KVKK and Turkish courts. You acknowledge and consent to such transfers as described in this Privacy Policy.

European Economic Area, United Kingdom, Switzerland

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the GDPR, UK GDPR, or Swiss data protection laws may provide you with enhanced rights and protections.

Under GDPR and related laws, children under the applicable age of digital majority in their jurisdiction (which may range from 13 to 16 across EEA member states) may require parental or guardian consent for digital services. SKYE will request and verify parental consent where required before processing the personal data of users under the applicable age of digital majority in your jurisdiction.

You may exercise your rights (access, rectification, erasure, restriction, portability, objection, and complaint rights) by contacting info@sky-e.app or your local data protection authority. More information about your rights and our processing is available in our GDPR Disclosure (available on our website).

Other Jurisdictions

Nothing in this Privacy Policy limits non-waivable privacy, data protection, or consumer rights you may have under applicable law in your jurisdiction. If your jurisdiction has specific privacy laws, we will comply with the requirements of those laws.

17. CHILDREN AND PARENTAL CONSENT

The Platform is intended for users aged 13 and older. We do not knowingly collect personal information from children under age 13, or from children under the applicable age of digital majority in their jurisdiction without verifiable parental or guardian consent.

If you are under age 13 (or under the applicable age of digital majority in your jurisdiction), you may use the Platform only with parental or guardian consent. SKYE may require parental consent verification.

If you are a parent or guardian and believe we have collected personal information from your child in violation of applicable law, contact us immediately at info@sky-e.app so we can take appropriate action.

In some regions, including the European Economic Area, applicable law sets a higher minimum age for consenting to the processing of personal data (for example, between 13 and 16 in countries of the European Economic Area). If you are in such a jurisdiction and under the applicable age, parental or guardian consent is required before you can use the Platform.

18. THIRD-PARTY SERVICES AND LINKS

The Platform may contain links to or integrations with third-party websites, app stores, payment processors, analytics providers, mapping services (including Mapbox and Google Maps), calendar services, messaging tools, aviation service providers, social media platforms (Meta/Facebook), crash reporting services (Crashlytics), or other third-party services.

We do not control and are not responsible for the privacy practices, security, content, or policies of third-party services. Your use of third-party services is governed by their own terms and privacy policies.

Third-Party Service Links

Mapbox: https://www.mapbox.com/privacy
Google Maps: https://policies.google.com/privacy
Meta (Facebook) Privacy Policy: https://www.facebook.com/privacy
Firebase (Analytics and Crashlytics): https://firebase.google.com/support/privacy
Stripe: https://stripe.com/privacy
Apple App Store: https://www.apple.com/privacy
Google Play: https://policies.google.com/privacy

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated policy on the Platform and update the Last Updated date. Material changes may require additional notice or consent where required by law. Your continued use of the Platform after an updated policy becomes effective indicates that you have reviewed the updated policy.

20. CONTACT

For privacy questions, requests, or complaints, contact:

SKYE Aviation Technologies LLC

7901 4th St N Ste 34461

St. Petersburg, FL 33702

USA

Email: info@sky-e.app

Phone: 727-999-SKYE

If you are located in the European Economic Area, United Kingdom, Switzerland, or Türkiye, you may also submit privacy requests to your local data protection authority or supervisory authority.

21. ITEMS TO CONFIRM BEFORE PUBLISHING

The following items must be verified against the original live privacy policy before publication:

Retention period after account deletion – "[TO CONFIRM: retention period after account deletion]" appears in Section 2 (Information We Collect) and Section 10 (Data Retention). Confirm the actual retention period with legal.